Ok, Chase, I actually do appreciate that you noticed weird activity on my credit card account and you suspended access pending my confirmation of it (and left voicemail informing me I should call you).
However, if it seriously takes you 3-5 business days to turn my online account access back on I will be pissed. If this causes a payment to be late and you attempt to charge me a late fee for that payment and don't immediately fix it I will be furious.