E-mail worms

[marcmagus]

E-mail worms annoy me. I got one from someone in one of my classes. This one was kind of cute - it used one of the e-mail addresses in the address book of the infected person as the From: address of the e-mail carrying the worm. I had to go into the headers to figure out who it actually came from.

What really irritates me is silly tech support. I sent an e-mail to my school's virus account warning them it was going around, and offering to forward them the infected e-mail if they'd like. I made a point of mentioning in the e-mail that I wasn't worried about being infected, because my laptop uses Linux. Their response reads: Thank you for the information. Make sure that your virus definitions are up to date.

Comments

[aiglet.livejournal.com]

Congrats, Marc, you've met the automated reply script!

Why does that irritate you so much? (Meant curiously, not antagonistically.)

Silly Marc-man

[amyamy.livejournal.com]

You don't read emails from Helpdesk, do you? The warning about that virus was sent out last week, probably around Tuesday. Not that that's going to stop anyone on this campus from going "ooh, what's this" and opening the stupid thing.

Honestly, the stupid users need to have their pretty 'puters taken away from them and given to people who can better appreciate such things . . . like me! *g*

Hope the auto response didn't piss you off too much.

Re: Silly Marc-man

[marcmagus]

No, I don't read e-mails about virus of the week that I don't have to worry about except potentially being bombarded with stupid e-mails from the infected computer. (Count is now up to 6.)

The auto-response was just irritating because I wasn't thinking about it as an autoresponder (it took a really long time to get back), the information was completely useless - there's nothing on that page that I can use, and it was irrelevant to what I'd said (it neither answered my question, nor accounted for what I'd said about my situation)

I guess I just don't like automatic responses which aren't both clearly automatic, and laid out such that they provide useful information.